HRPM
Overhauling a slow WordPress site into a GTA property maintenance portal & dispatch engine
ImpacttX replaced HRPM's legacy WordPress site on shared hosting with a high-performance property management platform, customer self-service portal, and technician dispatch dashboard.
65% faster
Dispatch response speed
15,000+
Jobs processed
98%
Client retention
99.95%
Uptime
The challenge
HRPM operated on a slow WordPress site hosted on a low-performance shared VPC. It had no online booking, no customer portal, and no real-time technician job tracking for commercial and residential properties across GTA.
Our approach
ImpacttX built a multi-audience platform (Next.js 16 + React 19 + FastAPI + Bun) featuring a public marketing site, customer self-service portal for property health/invoices/rebooking, internal staff dispatch dashboard, and automated OpenAPI client generation via Orval.
The results
Improved dispatch response times by 65%, enabled 100% online service bookings, processed over 15,000 maintenance jobs, and maintained a 98% client retention rate.
Tech Stack
Moving away from legacy WordPress to ImpacttX's custom property management platform gave us automated service bookings, dispatch tracking, and a 65% faster response time.
Services used
Want a similar outcome for your business?
Book a free 30-minute consultation. We'll show you how we'd approach your challenge.
Get started
